Frequently Asked Questions

• How does Independent offer cleaning at such a low price?
• Are Dental Hygiene services at Independent covered by company or private dental insurance?
• When I find a Dental Hygienist at Independent I'm really comfortable with, is it possible to request the same one for my next appointment?
• Should I continue to see my dentist for regular check-ups?
• I drink coffee/tea/red wine or smoke. Is there a limit on how often I should get my teeth cleaned?
• What is an "Initial Assessment" and why is it important?
• What services do Independent's Dental Hygienists perform?
• Are children welcome at Independent?
• What services are provided for children?
• Why is dental hygiene important?
• Is there a professional body that regulates Dental Hygienists?
• What are the educational requirements for Dental Hygienists?
• Are Dental Hygienists as well-trained as dentists in cleaning teeth?
• Can I fill out my "New Patient" Forms in advance?

How does Independent offer cleaning at such a low price?

Because our Dental Hygienists work independently from a dentist, we don't have the additional overhead and expenses. And since we're building a network of Centres throughout the GTA and beyond, we have many cost efficiencies that allow us to offer exceptional prices on the highest quality service.

Are Dental Hygiene services at Independent covered by company or private dental insurance?

Yes. Most major insurance companies now accept claims for services provided by Independent Dental Hygienists. However, they are not currently set up to provide payment directly to us. We therefore ask that you pay for our services at the time of your appointment, and then you'll be reimbursed by your insurer. If you bring your insurance manual with you, we'll be happy to help you complete the necessary forms to submit to your insurer for re-imbursement.

When I find a Dental Hygienist at Independent I'm really comfortable with, is it possible to request the same one for my next appointment?

Please do. We believe that the relationship between you and your Dental Hygienist is vital to maintaining optimal oral health. We'll do our best to accommodate your request.

Should I continue to see my dentist for dental check-ups?

Yes. You should also see your dentist for a follow-up appointment if recommended by your Dental Hygienist at Independent.

I drink coffee/tea/red wine or smoke. Is there a limit on how often I should get my teeth cleaned?

While there is no limit, a follow-up maintenance program will be customized for you after an initial assessment is completed. The program or course of treatment recommended by both you and your Dental Hygienist is based entirely on your individual dental needs.

What is an "Initial Assessment" and why is it important?

The "Initial Assessment" is the phase of treatment when your Dental Hygienist gathers as much information as needed in order to customize a treatment plan that addresses your oral care needs. This is done at the first appointment with a follow up assessment at each maintenance appointment.

What services do Independent's Dental Hygienists perform?

Our Dental Hygienists offer the same professional services provided by Dental Hygienists employed at dentists' offices including taking medical history, charting the conditions of the oral cavity, instructing patients in preventive care and nutrition, cleaning and whitening teeth and applying topical fluoride treatments. patients can expect the same high-quality professional dental hygiene services delivered in a friendly, relaxed environment. Click here to see all our services.

Are children welcome at Independent?

Of course. We see children from the age of 2 years old and up.

What services are provided for children?

In addition to cleaning, sealants may be placed on specific teeth to avoid or postpone cavities in the future. We also offer custom-fitted sport mouth guards that are ideal for children who participate in sports.

Why is dental hygiene important?

Good oral hygiene goes beyond daily brushing and flossing to include at least twice-yearly cleaning by a Dental Hygienist. Oral health plays a major role in overall health and well-being. Regular cleaning and maintaining good oral health are key in preventing numerous diseases, from gingivitis to heart disease.

Is there a professional body that regulates Dental Hygienists?

Definitely. In Ontario, Dental Hygienists are registered by the College of Dental Hygienists of Ontario (CDHO), which ensures competent, safe and ethical dental hygiene care for the public.

What are the educational requirements for Dental Hygienists?

To practice in Ontario, a Dental Hygienist must complete a recognized dental hygiene program, pass the national board exams and hold a license from the CDHO. Dental Hygienists are also required to meet ongoing quality assurance requirements including continuing education courses every year.

Are Dental Hygienists as well-trained as dentists in cleaning teeth?

Cleaning teeth, professionally referred to as 'scaling, root planing and curettage', is a specialized procedure for which Dental Hygienists receive extensive training. Through this, and other dental hygiene treatments, Dental Hygienists fulfill a vital role as your primary oral healthcare provider.

Can I fill out my "New Patient" Forms in advance?

Yes! Please click here to download your new patient forms in PDF format.